Logistics and Delivery
At MainMarket, we prioritize a seamless and secure shopping experience by managing all interactions through our platform. Although vendors handle the delivery of your orders, we ensure that you do not need to contact them directly.
Vendor-Managed Delivery
After you place an order and payment is confirmed, the delivery process is managed by the vendor. Vendors are responsible for organizing and executing the delivery of their products, ensuring that your purchase arrives in a timely and satisfactory manner.
Recommended Logistics Partners
To support our vendors, we partner with reliable logistics companies. We provide recommendations and negotiate flat rates for delivery within specific areas to ensure that vendors have access to cost-effective and dependable shipping solutions. These logistics partners help maintain a smooth delivery process while keeping costs manageable.
Order Tracking and Support
All order tracking and delivery-related inquiries are handled directly through MainMarket. You will receive updates and tracking information via our platform, ensuring you are informed about your order’s progress without needing to interact with the vendor. If you experience any issues with your delivery, please contact our customer service team at customer-service@mainmarket.ng, and we will assist you promptly.
Returns and Exchanges
For information on returns or exchanges, please refer to our Returns and Refunds section. Our platform facilitates the returns process, ensuring that your needs are addressed efficiently.
Trust MainMarket’s Logistics and Delivery for a streamlined delivery experience, with all interactions and support managed through our platform.